Privacy Policy (English)

Privacy Policy and Protection of Personal Data
RedRoom (Hereinafter The Company)
  1. Privacy Policy and Clauses.
This statement aims to inform users of the general Privacy and Personal Data Protection Policy followed by The Company. This Privacy Policy may change based on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable if users decide to fill out any form where personal data is collected, without prejudice to what is indicated in the "Privacy Clause" applicable to each specific form.
  1. Use and Processing of Data.
The Company is fully aware of the use and processing that should be given to personal data that may be required or obtained from users on its websites and in its App in order to manage the services offered or to send them commercial communications about products or services that may be of interest to them.
  1. Data Security and Confidentiality.
The Company commits to fulfilling its obligation of confidentiality of personal data and its duty to safeguard it, and will adopt the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, unauthorized processing, or access, considering the state of technology, in accordance with what is established by the RLOPD. However, The Company cannot guarantee the absolute invulnerability of the Internet and therefore the violation of data through fraudulent access by third parties.
  1. Use of Cookies.
The website uses cookies. A cookie is a small text file that the website server places on the user's hard drive to collect statistical data about their browsing on the site and to allow the display of advertising content. They do not contain personal data. The user can configure their browser to accept or reject the installation of cookies or delete them after completing their browsing on the website. However, The Company recommends and appreciates the acceptance of cookies to obtain more accurate data that allows improving the content and adapting it to the user's preferences. The Company is not responsible if the deactivation of cookies prevents the proper functioning of the website.
  1. Subscription and Registration.
If you decide to subscribe to the website or the App, a series of essential personal data will be requested in order to manage the requested products or services (name, surname, email, postal address, etc.). You may also be asked to voluntarily provide additional data for the purposes of information and marketing of offers, services, or activities related to them and limited to the activities and services of The Company.
  1. Accuracy of Information.
Users are responsible, in any case, for the accuracy of the data provided, being responsible for communicating any changes to them, and The Company is exempt from any liability in this regard. The Company reserves the right to exclude from registered services any user who has provided false data, without prejudice to other actions that may be applicable in Law.
  1. Access to Data.
No third party outside of the previously mentioned controllers will have access to your personal data without your express consent for each occasion, except for those considered data controllers who need access to manage or develop the activity.
  1. User Rights.
Users are recognized and may exercise their rights of access, cancellation, rectification, and opposition by writing to the addresses indicated in each case or the addresses indicated in point 1, identifying themselves and specifying their request, and providing a photocopy of their ID or equivalent document. They may also send an email to redroomtheapp@gmail.com. Please note the procedure of Royal Decree 1720/2007 of December 21, in its article 25, for exercising your rights.
  1. Commercial Communications.
The Company, pursuant to Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, will not send advertising or communications for sale or other commercial purposes to users without their prior request or consent. They will also not send unsolicited or previously unapproved messages, nor will they send chains of unsolicited or previously approved electronic messages.
  1. Unsubscribing from Electronic Communications.
The Company informs users that, in the event they have requested the sending of commercial messages or alerts in electronic format, they can unsubscribe from such communications by following the instructions provided in each case or by contacting redroomtheapp@gmail.com.